LEIS: What It Is and How It Works

LEIS is a comprehensive platform designed to streamline the reporting, delegation, and resolution of physical issues within a business or industrial environment. It is structured with five key roles to ensure efficient workflows: Reporter, Assigner, Assignee, Admin, and Procurement.

What Is LEIS?

LEIS centralizes the full lifecycle of on-site issues—from the first report to final resolution and procurement. Teams capture incidents via a mobile app or sensors, route tasks to the right owners, track progress with time-stamped updates, and generate live operational reports for management oversight.

How LEIS Works:

  • Reporter: Uses the LEIS mobile app to report a problem or a sensor that automatically detects an issue and generates a ticket within the system.
  • Assigner: Reviews reported problems, assigns tasks to the correct department or user, and ensures resources are properly allocated.
  • Assignee: The team or individual resolving the issue, handling it from start to finish while documenting progress.
  • Admin: Oversees all operations, monitors reports, tasks, and resolutions in real-time.
  • Procurement: Manages requests and ensures all materials are available for issue resolution.

Benefits LEIS Brings to Your Business:

  • Optimized workflow: Automates issue reporting, assignment, and resolution end-to-end to cut delays and handoffs.
  • Real-time automation: Sensors and triggers create tickets instantly so teams can respond faster.
  • Improved communication: A single system for comments, status, and files keeps departments aligned.
  • In-depth monitoring: Admin dashboards track SLAs, bottlenecks, and throughput in real time.
  • Efficient resources: Procurement links requests to tasks to reduce material delays and stockouts.
  • Enhanced accountability: Ownership, timelines, and audit trails clarify responsibility at every stage.

With LEIS, your business can resolve physical issues quickly, reduce downtime, improve communication, and ensure smoother operations.

Why Is LEIS the Right Choice for Your Business?

LEIS brings clear roles, live telemetry, and procurement linkage into one platform. You gain faster incident cycles, measurable SLAs, fewer interruptions on the floor, and full visibility for leadership—without stitching together multiple tools.