Client Background

Agroblend is a company operating in the production industry, specializing in flour, pasta, and other related products. In 2022, Agroblend became our client. Upon agreeing on a contract and conducting a site survey, we discovered that Agroblend’s network was highly basic, solely allowing devices to connect without considering security or scalability.

The Challenge

Before Techi’s intervention, Agroblend faced:

• A disorganized and decentralized physical infrastructure.
• A basic network setup with no segmentation or access policies.
• Limited management and security capabilities for devices and data.
• A lack of reliable data backup and recovery solutions.
• Disparate warehouse locations with no unified network policies.

Techi’s Solution

To address these challenges, Techi implemented a comprehensive solution to centralize and optimize Agroblend’s IT infrastructure:

• Physical Infrastructure Overhaul:
  • Partnered with an electrical company to rewire all LAN cables from scratch.
  • Centralized all connections into a primary rack and secondary racks in warehouses within the main building.
• Rack Configuration and Network Organization:
  • Configured racks and labeled LAN cables for easier management.
  • Redesigned the network by creating VLANs for each department, enhancing security and efficiency.
• Domain Controller Implementation:
  • Set up a Domain Controller to manage all PCs and servers.
  • Reformatted and joined all PCs to the domain for centralized management of security policies and permissions.
• VPN Connectivity:
  • Established VPN connections for all warehouses located in other cities.
  • Applied uniform policies across all locations, ensuring:
    • “Who can see what?”
    • “Who can do what?”
• Data Backup and Security:
  • Implemented a structured backup plan (daily, weekly, monthly) to secure critical data.
  • Installed antivirus software on all devices for robust endpoint protection.
• 24/7 Support:
  • Provided continuous support for all Agroblend locations in Albania, ensuring seamless operations and quick resolution of issues.

Results

With Techi’s intervention, Agroblend achieved:

• IT Infrastructure:A centralized and organized IT infrastructure, streamlining operations.
• Enhanced Network:Enhanced network security with VLAN segmentation and access control.
• Reliable Management:Reliable management of devices and user permissions through the Domain Controller.
• Unified Connectivity:Unified connectivity between warehouses, enabling efficient collaboration.
• 24/7 Support:Round-the-clock support, ensuring uninterrupted operations and minimal downtime.
• Backup System:A robust backup system to safeguard critical business data.