Client Background

VAS Group, established in 1994, operates in the tourism industry. In 2022, the company partnered with Techi as they transitioned to their new office space. VAS Group is a global company with offices in several countries, requiring an efficient and secure IT infrastructure to support its operations.

The Challenge

• A lack of network segmentation, leading to inefficient data flow
• Limited network security measures, increasing exposure to risks
• Decentralized management of PCs and servers, resulting in regional inefficiencies
• The need for seamless interconnectivity between global offices
• Manual internal processes that hindered staff productivity

Techi’s Solution

• Network Configuration: Organized the network using VLANs, segmenting traffic by departments for improved security and efficiency.
• Firewall Configuration: Set up firewall rules to enhance network protection against external threats.
• Domain Controller Implementation: Established a Domain Controller for centralized management of PCs and servers, streamlining IT operations.
• VPN Connectivity: Connected all global offices through VPN, ensuring secure communication and applying uniform security policies across all locations.
• Workflow Automation: Initiated projects to automate many internal processes, reducing manual tasks and improving staff efficiency.
• Migration to Office 365: Transitioned all email accounts to Office 365, enhancing collaboration and communication across the organization.
• 24/7 IT Support: Provided around-the-clock remote and onsite support for all VAS Group locations worldwide, ensuring uninterrupted operations and prompt issue resolution.

Results

• Enhanced IT Reliability: A secure and efficient network infrastructure with segmented traffic by department.
• Network Security: Advanced firewall configurations improved system protection.
• IT Management: Centralized IT management for PCs and servers, reducing downtime and improving efficiency.
• Interconnectivity: Seamless interconnectivity between global offices, fostering collaboration and consistency.
• Workflow Automation: Simplified workflows enabling staff to focus on key tasks.
• 24/7 Support: Reliable IT assistance minimizing operational disruptions and ensuring peace of mind.