Client Background

VAS Group, established in 1994, operates in the tourism industry. In 2022, the company partnered with Techi as they transitioned to their new office space. VAS Group is a global company with offices in several countries, requiring an efficient and secure IT infrastructure to support its operations.

The Challenge

Before collaborating with Techi, VAS Group faced:

• A lack of network segmentation, leading to inefficient data flow.
• Limited network security measures, increasing exposure to risks.
• Decentralized management of PCs and servers, resulting in operational inefficiencies.
• The need for seamless interconnectivity between global offices.
• Manual internal processes that hindered staff productivity.

Techi’s Solution

Techi implemented several IT enhancements to meet VAS Group’s needs:

• Network Configuration:
  
  • Organized the network using VLANs, segmenting traffic by departments for improved security and efficiency.
• Firewall Configuration:
  
  • Set up firewall rules to enhance network protection against external threats.
• Domain Controller Implementation:
  
  • Established a Domain Controller for centralized management of PCs and servers, streamlining IT operations.
• VPN Connectivity:
  
  • Connected all global offices through VPN, ensuring secure communication and applying uniform security policies across all locations.
• Workflow Automation:
  
  • Initiated projects to automate many internal processes, reducing manual tasks and improving staff efficiency.
• Migration to Office 365:
  
  • Transitioned all email accounts to Office 365, enhancing collaboration and communication across the organization.
• 24/7 IT Support:
  
  • Provided around-the-clock remote and onsite support for all VAS Group locations worldwide, ensuring uninterrupted operations and prompt issue resolution.

Results

Through Techi’s solutions, VAS Group achieved:

• Enhanced IT Reliability: A secure and efficient network infrastructure with segmented traffic by department.
• Network Security: Enhanced network security through advanced firewall configurations.
• IT management: Centralized IT management for PCs and servers, reducing downtime and improving efficiency.
• Interconnectivity: Seamless interconnectivity between global offices, fostering collaboration and consistency.
• Workflows Automation:Simplified workflows through automation, enabling staff to focus on core tasks.
• 24/7 Support:Reliable 24/7 IT support, minimizing operational disruptions and ensuring peace of mind.