Case Study / RHG

One IT standard for Revo Hospitality Group's 14 restaurants in Albania, Kosovo and Greece.

Revo Hospitality Group runs 14 restaurants across Albania, Kosovo and Greece. Techi moved the whole network to MikroTik and rebuilt every restaurant to one standard, manages and monitors everything 24/7 with AI analysing the data alongside, and supports the group remotely and on site.

14 restaurants on one IT standard
3 countries: Albania, Kosovo, Greece
24/7 monitoring, with AI analysing the data
2025 started working with Techi
Client

A restaurant group growing across three countries.

Revo Hospitality Group, founded in 2018, runs brands such as SALT, LIFT Steak & Rooftop Bar, OPA Greek Street Food, ZOI in Paros, Vesper and Le District, with 14 restaurants in Albania, Kosovo and Greece and more than 300 employees. Every restaurant depends on its network for orders, payments and service.

Challenge

Each restaurant had grown its own IT.

The restaurants opened at different times and in different countries, so their networks were not built to one standard. That made support slower and every new opening harder to plan.

The group was also bringing in new systems and wanted a technical partner to advise on technology and AI, not only to fix problems.

Solution

One MikroTik network, watched 24/7, with one domain controller for the group.

  1. 01

    Everything on MikroTik

    We moved the network of every restaurant to MikroTik and rebuilt it to one standard, so each location is set up and managed the same way.

  2. 02

    24/7 Monitoring with AI

    Everything is managed and monitored around the clock, and AI analyses the monitoring data in parallel to spot problems and patterns early.

  3. 03

    Domain Controller & GDPR

    We added a domain controller that manages users and devices for the whole group across every location, and put GDPR policies in place.

  4. 04

    Support, Integrations & AI Advisory

    Staff get help remotely and on site, we take part in integrating the group's systems, and as the group's IT advisor we help plan new technology, including AI.

Results

14 restaurants on one IT standard, in three countries.

Technology

  • MikroTik
  • 24/7 Monitoring
  • AI Analysis
  • Domain Controller
  • GDPR Policies
  • Remote & On-Site Support
  • System Integrations
  • IT & AI Advisory
  • All 14 restaurants run on MikroTik, built to the same standard.
  • The whole network is managed and monitored 24/7, with AI analysing the data alongside.
  • One domain controller manages users and devices in every location.
  • GDPR policies are in place across the group.
  • Every location has remote and on-site support, and the group has one IT advisor for technology and AI.
THE BRANDS

Six brands, one IT standard

From fine dining to street food, every Revo restaurant runs on the same network, monitoring and support.

  • SALT

    Mediterranean, seafood & sushi · Tirana, Prishtina, Green Coast

  • LIFT Steak & Rooftop Bar

    Steakhouse & rooftop bar

  • OPA Greek Street Food

    Greek street food

  • ZOI

    Greek modern cuisine · Paros, Greece

  • Vesper

    Bar, tapas & more

  • Le District

    Bakery, coffee & bistro

Restaurants in several countries?

Need one IT standard across all your locations?