TIA Private Terminal runs the VIP terminal at Tirana International Airport “Mother Teresa”. It opened in 2022, and Techi has looked after its IT since the first day.
We built the network, servers and security in the head office and in the terminal where passengers pass, and we support them every day. For the first years, everything ran on the company's own servers.
A private terminal handles passenger details every day: check-in, passport control and bookings. Under GDPR the company has to know where that data is stored, who can reach it, and that it is protected and can be recovered.
The company decided to be GDPR compliant, and the clearest way there was to move the whole infrastructure to a cloud built for it, with stronger security around it.
We moved the whole infrastructure to Hetzner. Two parts matter most for daily work:
File sharing now runs in the cloud, so staff reach their files the same way from the office and the terminal, with access set per person.
The domain controller, which decides who can log in and to what, also runs in the cloud.
Both run in clusters: if one server fails, another takes over and the company keeps working. Around them we added security measures, so access to the data is controlled.
A terminal cannot close for an IT project. As in every migration we run, we first listed every system and what depends on it, tested the new setup, and then moved one part at a time, outside the busiest hours, with a way back for each step.
Staff were told in advance what would change and when.
Together with Alpine Edge, we also set up the tools a GDPR-ready company needs every day:
Internal chat, so work conversations stay inside the company. An omnichannel system that brings customer messages into one place. A password manager, so passwords are not shared in notes or messages. MDM for Android devices, so a lost phone can be locked or wiped from a distance.
Start with three questions: where is your data stored, who can reach it, and could you get it back after a failure? If any answer is unclear, that is where to begin.
Read the full TIA Private Terminal case study, see our enterprise services for cloud, backup and migration, or book a free IT assessment.
Since 2025 Techi has set up the IT in 20 Sinsay stores in Albania, each in a single day. Here is what goes into every store and why one day is enough.
Read the ArticleRevo Hospitality Group runs 14 restaurants in Albania, Kosovo and Greece. Here is how Techi moved them to one MikroTik standard, monitored 24/7 with AI, with one domain controller and GDPR policies.
Read the ArticleBook a free IT assessment and get a short document with clear next steps for your business.
Chat with Techi
Live chat runs on HubSpot and stores a cookie to keep your conversation. Cookie Policy