Get in touch
Salessales@techi.al
Financefinance@techi.al
Supportsupport@techi.al
Phone
Sales+355 694 325 942
Support hours
24/7 for clients under contract · Central European Time (CET)
Location
From first message to a clear IT plan
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01
Tell us what you need
Send the form or email sales@techi.al with your company, number of users and the issue or project you have in mind.
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02
Free IT assessment
We book a call or a visit to review your network, devices, security and what IT costs you today. Then you get a short document on how to make it better.
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03
A clear proposal
You receive a written plan with priorities, scope and a fixed monthly price, so you know exactly what you get.
Before you contact us
Quick answers about response times, the free assessment and where we work.
How fast does Techi respond to urgent issues?
Clients under contract get 24/7 support with a 15-minute response to IT emergencies.
Is the IT assessment really free?
Yes. The first review of your IT is free and without obligation. You get a short, plain document on how to improve your infrastructure, and it is yours to keep either way.
Do you work outside Albania?
Yes. We are a regional managed IT provider for Southeast Europe, with clients in 11 countries. We work remotely and on site: our engineers travel from Albania, and partner technicians in Kosovo, North Macedonia, Slovenia and other countries help us reach you, usually within 2–3 hours.
Which email should I use?
Use sales@techi.al for new projects and quotes, support@techi.al if you are already a client, and finance@techi.al for invoices.