IT that connects every office and every employee

Secure links between offices, cloud and Microsoft 365, and support for every employee, from the head office to the branches abroad.

Clients VAS Group · TIA Private Terminal

Illustration: one monitoring view connected to three offices
3 Months to a new office VAS Group, linked to its offices abroad
100% Moved to the cloud TIA Private Terminal’s infrastructure
24/7 Support Remote and on site
15 min Response time For IT emergencies
WHEN THE OFFICE STOPS, THE WORK STOPS

Every office has to work as one

Teams in different offices and countries need the same files, email and systems, safely and without waiting for IT.

Offices in different countries do not share files and systems

We link every office over secure VPN, so everyone works on the same files and systems.

You are moving or opening an office

We plan the network, computers, email and links before the move, so work goes on.

Data rules such as GDPR apply to you

We move systems to a cloud set up for GDPR, with access control and backups.

Employees wait for IT help

One helpdesk for every employee, by phone, email or chat, remote or on site.

What you get

Secure links between offices

VPN between every office and the head office, behind a firewall.

Cloud and Microsoft 365

Email, files and servers in Microsoft 365, Azure or Hetzner, set up and looked after.

Watched around the clock

24/7 monitoring and a 15-minute response to IT emergencies, in every country.

Help on site

An engineer or partner technician on site, usually within 2–3 hours.

One monthly price, based on your devices

The price depends on how many devices we look after across your locations: computers, POS terminals, printers, network equipment and servers. You get the exact figure in a written proposal after the free IT assessment.

Get a price for your locations

Built for teams

Our own software, set up and supported by the same team.

Task & issue tracking

LEIS by Alpine Edge

LEIS helps operations teams report, assign and resolve issues in real time, with QR code reporting, roles and permissions, and live dashboards.

  • QR code issue reporting
  • Task assignment & tracking
  • Roles & permissions
  • Live dashboards

Common questions from offices and service companies

Didn't find your question? Write to us at sales@techi.al.

Can you link offices in different countries?

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Yes. For VAS Group we set up a new office and linked it securely to its offices abroad in three months, so every office works on the same systems.

Can you move our systems to a cloud set up for GDPR?

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Yes. For TIA Private Terminal at Tirana Airport we moved the whole infrastructure to a clustered cloud at Hetzner, set up for GDPR.

Do you support our employees directly?

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Yes. Every employee can reach our helpdesk by phone, email or chat. Most problems are fixed remotely, and someone comes on site when needed, usually within 2–3 hours.

How much does it cost?

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A fixed monthly price based on how many devices we look after across your locations. You get the exact figure in a written proposal after the free IT assessment.

Let’s talk about your IT

Book a free assessment and get a short document on what to fix first.