IT that keeps every restaurant and hotel running at rush hour

POS, receipt printers, guest Wi-Fi, digital screens and the back office, set up the same way in every location and watched around the clock.

Clients KFC · Revo Hospitality Group · Mon Cheri · Pizza Hut · Premium Beach Hotel

Book a free IT assessment See the KFC case study
Illustration: one monitoring view connected to three restaurants or stores
85% Fewer IT problems At peak hours, in Albania
99.8% POS uptime Over 12 months, in Albania
37 KFC restaurants In Albania, Kosovo, North Macedonia and Montenegro
14 Revo restaurants In Albania, Kosovo and Greece
WHEN IT STOPS, ORDERS STOP

Every minute at the till counts

A POS that freezes at lunch or a printer that stops in the kitchen costs sales and guests. This is what we fix.

The POS or printer stops at the busiest hour

We watch every till and printer and step in within minutes, remotely or on site.

Every location was set up differently

We bring all locations onto one standard, so a fix found in one works in all.

Guests complain about the Wi-Fi

Guest Wi-Fi runs on its own network, separate from the POS and the office, and is planned for every room and table.

You are opening new locations

A new restaurant gets the same tested setup as the others, ready before opening day.

What you get

One setup for every location

POS, printers, office, guest Wi-Fi, music and screens, set up the same way everywhere.

Separate networks

POS, office and guest traffic on separate network zones, behind a firewall.

Watched around the clock

24/7 monitoring and a 15-minute response to IT emergencies, in every country.

Help on site

An engineer or partner technician on site, usually within 2–3 hours.

One monthly price, based on your devices

The price depends on how many devices we look after across your locations: computers, POS terminals, printers, network equipment and servers. You get the exact figure in a written proposal after the free IT assessment.

Get a price for your locations

Restaurants, coffee shops and hotels we look after

All case studies
KFC · 37 restaurants, 4 countries

One setup for every restaurant, managed from one place.

85%
fewer IT problems at peak hours, in Albania
99.8%
POS uptime over 12 months, in Albania
Read the case study RHG · 14 restaurants, 3 countries

Six brands, one IT standard.

14
restaurants on one IT standard
3
countries: Albania, Kosovo, Greece
Read the case study Mon Cheri · 80 coffee shops

Wi-Fi, café devices and daily support for 80 coffee shops.

80
coffee shops we support
24/7
support for café staff
Read the case study Premium Beach · Hotel, Durrës

Wi-Fi for 300 rooms, and a conference system fixed.

300+
hotel rooms
8
months the conference system was down before we fixed it
Read the case study

Built for restaurants and hotels

Our own software, set up and supported by the same team.

Digital Signage

STOA Signage

STOA Signage helps businesses manage digital screens from one platform. It is built for publishing campaigns, menus, promotions, and branded content across retail, restaurant, and hotel locations.

  • Digital screen management
  • Centralized content control
  • Multi-location scheduling
  • Real-time campaign updates
Book a demo Learn more
WiFi marketing

STOA Hotspot

STOA Hotspot turns guest WiFi into a hotel marketing channel with stay-based vouchers, hotspot ads, ad click tracking, and PMS integration.

  • Stay-based WiFi vouchers
  • Hotspot advertising
  • Ad click analytics
  • Hotel PMS integration
Book a demo Learn more
Task & issue tracking

LEIS by Alpine Edge

LEIS helps operations teams report, assign and resolve issues in real time, with QR code reporting, roles and permissions, and live dashboards.

  • QR code issue reporting
  • Task assignment & tracking
  • Roles & permissions
  • Live dashboards
Book a demo Learn more

Common questions from restaurants and hotels

Didn't find your question? Write to us at sales@techi.al.

Can you look after restaurants in several countries?

FAQ accordion collapse icon

Yes. We look after 37 KFC restaurants in Albania, Kosovo, North Macedonia and Montenegro, and 14 Revo restaurants in Albania, Kosovo and Greece, from one place.

What happens if the POS stops during service?

FAQ accordion expand icon

We see it on our monitoring and respond within 15 minutes, day and night. Most problems are fixed remotely; when they are not, someone comes on site, usually within 2–3 hours.

Do you work with our POS system?

FAQ accordion expand icon

Yes. We support the POS, printers and network you already use, and talk to your POS supplier when a problem is on their side.

How much does it cost?

FAQ accordion expand icon

A fixed monthly price based on how many devices we look after across your locations. You get the exact figure in a written proposal after the free IT assessment.

Let’s talk about your IT

Book a free assessment and get a short document on what to fix first.

Book a free IT assessment