Servizi IT gestiti in Kosovo
Techi segue l’IT di 16 ristoranti KFC in Kosovo e dei ristoranti di Revo Hospitality Group nel paese: la stessa configurazione in ogni sede, monitorata 24 ore su 24.
Clienti KFC (KAN Group) · Revo Hospitality Group
Cosa ricevete
Qualcuno in sede, di solito entro 2–3 ore
Tecnici partner in Kosovo e, quando serve, i nostri tecnici dall’Albania.
Monitorato da un unico punto
Monitoraggio 24/7 e risposta in 15 minuti alle emergenze IT, come in ogni paese.
La stessa configurazione delle altre sedi
Rete, Wi-Fi, POS, stampanti e sicurezza configurati secondo un unico standard e documentati.
Assistenza nella vostra lingua
Il vostro personale può contattare l’helpdesk in albanese, inglese o italiano.
Un prezzo mensile, in base ai vostri dispositivi
Il prezzo dipende da quanti dispositivi gestiamo in tutte le vostre sedi: computer, POS, stampanti, apparati di rete e server. La cifra esatta arriva in una proposta scritta dopo la valutazione IT gratuita.
Clienti che seguiamo qui
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KFC · 37 ristoranti, 4 paesi
Un unico schema per ogni ristorante, gestito da un solo punto.
- 85%
- problemi IT in meno nelle ore di punta, in Albania
- 99.8%
- operatività dei POS in 12 mesi, in Albania
RHG · 14 ristoranti, 3 paesi
Sei marchi, un unico standard IT.
- 14
- ristoranti con un unico standard IT
- 3
- paesi: Albania, Kosovo, Grecia
KFC Slovenia · 5 ristoranti
Supporto IT oltre confine, da remoto e in sede.
- 5
- ristoranti e un ufficio in Slovenia
- ~100
- ticket risolti in due anni
Domande frequenti
Non trovate la vostra domanda? Scriveteci a sales@techi.al.
Avete tecnici in Kosovo?
Sì. Lavoriamo con tecnici partner in Kosovo e, quando serve, i nostri tecnici partono dall’Albania. Di solito qualcuno è in sede entro 2–3 ore.
Quali clienti seguite in Kosovo?
I 16 ristoranti KFC in Kosovo e il loro ufficio, gestiti dal KAN Group, e ristoranti di Revo Hospitality Group.
L’assistenza è la stessa degli altri paesi?
Sì. I tempi di risposta sono gli stessi in ogni paese: supporto 24/7 e risposta in 15 minuti alle emergenze IT per i clienti con contratto.
Quanto costa?
Un prezzo mensile fisso, in base a quanti dispositivi gestiamo nelle vostre sedi. La cifra esatta arriva in una proposta scritta dopo la valutazione IT gratuita.
Parliamo del tuo IT
Prenotate una valutazione gratuita e ricevete un documento breve su cosa sistemare per primo.