Servizi IT gestiti in Macedonia del Nord
Techi segue l’IT di 8 ristoranti KFC in Macedonia del Nord e del loro ufficio: la stessa configurazione degli altri paesi, monitorata 24 ore su 24.
Clienti KFC (KAN Group)
Cosa ricevete
Qualcuno in sede, di solito entro 2–3 ore
Tecnici partner in Macedonia del Nord e, quando serve, i nostri tecnici dall’Albania.
Monitorato da un unico punto
Monitoraggio 24/7 e risposta in 15 minuti alle emergenze IT, come in ogni paese.
La stessa configurazione delle altre sedi
Rete, Wi-Fi, POS, stampanti e sicurezza configurati secondo un unico standard e documentati.
Assistenza nella vostra lingua
Il vostro personale può contattare l’helpdesk in albanese, inglese o italiano.
Un prezzo mensile, in base ai vostri dispositivi
Il prezzo dipende da quanti dispositivi gestiamo in tutte le vostre sedi: computer, POS, stampanti, apparati di rete e server. La cifra esatta arriva in una proposta scritta dopo la valutazione IT gratuita.
Clienti che seguiamo qui
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KFC · 37 ristoranti, 4 paesi
Un unico schema per ogni ristorante, gestito da un solo punto.
- 85%
- problemi IT in meno nelle ore di punta, in Albania
- 99.8%
- operatività dei POS in 12 mesi, in Albania
RHG · 14 ristoranti, 3 paesi
Sei marchi, un unico standard IT.
- 14
- ristoranti con un unico standard IT
- 3
- paesi: Albania, Kosovo, Grecia
KFC Slovenia · 5 ristoranti
Supporto IT oltre confine, da remoto e in sede.
- 5
- ristoranti e un ufficio in Slovenia
- ~100
- ticket risolti in due anni
Domande frequenti
Non trovate la vostra domanda? Scriveteci a sales@techi.al.
Avete tecnici in Macedonia del Nord?
Sì. Lavoriamo con tecnici partner in Macedonia del Nord e, quando serve, i nostri tecnici partono dall’Albania. Di solito qualcuno è in sede entro 2–3 ore.
Quali clienti seguite in Macedonia del Nord?
Gli 8 ristoranti KFC in Macedonia del Nord e il loro ufficio, gestiti dal KAN Group, all’interno di un’unica configurazione IT per 37 ristoranti in quattro paesi.
L’assistenza è la stessa degli altri paesi?
Sì. I tempi di risposta sono gli stessi in ogni paese: supporto 24/7 e risposta in 15 minuti alle emergenze IT per i clienti con contratto.
Quanto costa?
Un prezzo mensile fisso, in base a quanti dispositivi gestiamo nelle vostre sedi. La cifra esatta arriva in una proposta scritta dopo la valutazione IT gratuita.
Parliamo del tuo IT
Prenotate una valutazione gratuita e ricevete un documento breve su cosa sistemare per primo.