Managed IT services in Albania
Our engineers are based in Albania. Here we look after KFC’s 12 restaurants, Sinsay’s 20 stores, TIA Private Terminal at Tirana Airport and Premium Beach Hotel, among others.
Clients KFC · Sinsay · TIA Private Terminal · Premium Beach Hotel · Agro Blend
What you get
Our own engineers on site
Our engineers are based in Albania and come on site for hardware, cabling, network and Wi-Fi work.
Watched from one place
24/7 monitoring and a 15-minute response to IT emergencies, the same as in every country.
The same setup as your other locations
Network, Wi-Fi, POS, printers and security set up to one standard and written down.
Support in your language
Your staff can reach the helpdesk in Albanian, English or Italian.
One monthly price, based on your devices
The price depends on how many devices we look after across your locations: computers, POS terminals, printers, network equipment and servers. You get the exact figure in a written proposal after the free IT assessment.
Clients we look after here
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KFC · 37 restaurants, 4 countries
One setup for every restaurant, managed from one place.
- 85%
- fewer IT problems at peak hours, in Albania
- 99.8%
- POS uptime over 12 months, in Albania
Sinsay · 20 stores in Albania
The IT for every new store, ready in one day.
- 20
- stores set up in Albania
- 1
- day to set up the IT in a new store
TIA Private Terminal · Tirana Airport
From the terminal floor to a cloud built for GDPR.
- 100%
- of the infrastructure moved to Hetzner
- 4
- internal systems with Alpine Edge
Common questions
Didn't find your question? Write to us at sales@techi.al.
Where are your engineers?
In Albania. They work remotely for every client and come on site across the country when hands are needed.
Which clients do you support in Albania?
Among others: KFC’s 12 restaurants and office, Sinsay’s 20 stores, TIA Private Terminal at Tirana Airport, Premium Beach Hotel, Agro Blend and restaurants of Revo Hospitality Group.
Do you also support our locations in other countries?
Yes. We work with clients in 11 countries, with partner technicians in Kosovo, North Macedonia, Slovenia and other countries, and the same response times everywhere.
How much does it cost?
A fixed monthly price based on how many devices we look after across your locations. You get the exact figure in a written proposal after the free IT assessment.
Let’s talk about your IT
Book a free assessment and get a short document on what to fix first.